Privacy Policy

1. Information we collect

When you request a quotation or contact us, you may provide your name, company name, email address, telephone number, country, project location, product requirements, drawings, specifications, and the content of your message.

Our web server may also record technical information when you visit the site. This can include your IP address, browser type, device type, referring page, pages visited, and the date and time of the request. We use this information to operate the site, investigate technical problems, and understand general traffic patterns.

2. How we use information

We use the information you send us to answer enquiries, prepare quotations, review drawings, discuss technical requirements, arrange orders, and provide after-sales support. We may also use it to keep business records, protect the website from misuse, and meet legal or accounting obligations.

We do not sell personal information. We do not use enquiry details to send unrelated third-party advertising. If we contact you about a related product or an existing project, you can ask us to stop at any time.

3. Cookies and website data

Cookies are small files stored by your browser. The site may use necessary cookies for security, language selection, form operation, or other basic functions. If analytics services are enabled, they may set cookies or collect limited usage data so we can see how visitors use the site.

You can block or delete cookies in your browser settings. Some parts of the site may not work as expected if necessary cookies are disabled.

4. When information may be shared

We may give limited information to service providers that help us host the website, deliver email, manage enquiries, ship goods, process business records, or support a customer project. They receive only the information needed for the work they perform.

We may also disclose information when required by law, when requested by a competent authority, to protect our legal rights, or in connection with the sale or restructuring of the business. Drawings and technical documents may be shared internally with the staff responsible for design, production, inspection, and delivery.

5. International transfers

Guangyin Tower is based in Hebei, China. If you contact us from another country, your enquiry and related business information will be received and handled in China. Website hosting, email, analytics, or delivery providers may process information in other countries. Privacy laws in those countries may differ from the laws where you live.

6. Retention and security

We keep enquiry information for as long as it remains useful for the quotation, order, customer relationship, warranty support, or legal record keeping. Enquiries that do not lead to an order may be retained so we can answer follow-up questions and keep a record of the quotation. We delete or anonymize information when there is no longer a reasonable business or legal need to keep it.

We use reasonable administrative and technical measures to protect the information under our control. Internet transmission and electronic storage are never completely secure, so we cannot promise absolute security.

7. Your rights

Depending on the law that applies to you, you may ask for access to your personal information, correction of inaccurate information, deletion, restriction of processing, or a copy in a portable format. You may also object to certain uses or withdraw consent where processing is based on consent.

To make a request, email us using the address below. We may need to confirm your identity before acting on the request. You may also complain to the data protection authority in your country if you believe your information has been handled unlawfully.

8. Third-party links

The website may link to third-party websites or services. Their privacy practices are controlled by their own policies. We are not responsible for how those sites collect or use information.

9. Children's privacy

This is a business website for industrial products. It is not directed to children, and we do not knowingly collect personal information from children.

10. Changes to this policy

We may revise this policy when our website, business practices, or legal requirements change. The date at the top of the page shows when it was last updated.